CONTACT JAYA9
Fastest help: 24/7 live chat
For a pending deposit, a bonus that has not credited, or a withdrawal question, live chat is the quickest way to reach the Jaya9 team — it runs 24 hours a day in Bengali and English. Have your username and the transaction reference ready so the agent can check your account straight away.
Customer service email
Prefer email, or need to attach verification documents or a payment screenshot? Write to CS@JAYA9.vip and include your username and a clear description of the issue. This is the right channel for account, deposit, withdrawal and KYC questions that need a paper trail.
Message us on Telegram and Facebook
Follow Jaya9 on Telegram and Facebook for tournament winner lists, new promotions and quick replies to short questions. These channels are also where weekly slot and FIFA tournament results are posted, so keep an eye on them during an event.
Marketing and affiliate enquiries
For partnership, media or promotional proposals, contact Marketing@JAYA9.vip. If you want to earn lifetime referral commission by bringing new players to Jaya9, the affiliate team answers at Affiliate@JAYA9.vip.
Before you message support
Many delays clear on their own once account verification is complete and a bonus’s turnover has been met, so check those first. If a withdrawal is still pending after that, send your username and the exact amount through live chat and the team can trace it.